Mobile Appointment App and Streamlined Medical Service: A Successful Case from China

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主讲人	Junjian Yi	简介	<p>We study a mobile outpatient appointment application launched for Chinese hospitals. The objective is to assess the effect of information provision and a streamlined appointment process on hospital operations and the alignment of healthcare supply and demand. We document that the app increases hospital visits by 9.5% by boosting registrations by 4.8%and reducing appointment cancellations by 3.4%. The app improves the match between patient demand and hospital service by directing patients to less busy days and hospital departments more suitable to a patient&rsquo;s medical conditions. Subsequent app adoptions shorten the average waiting time for booked appointments.</p> <div>&nbsp;</div>
时间	2017-10-12(Thursday)16:40-18:00	地点	N302, Econ Building
讲座语言	English	主办单位	WISE&SOE
承办单位		类型	系列讲座
联系人信息		主持人	Xiqian Cai
专题网站		专题
主讲人简介	<div>Assistant Professor at Department of Economics, National University of Singapore, he gets his Ph. D. of Economics from Chinese University of Hong Kong. His research interests include Economics on Health and Healthcare, Healthcare Big Data, Labor and Demographic Economics, Economics Development, Economics on Human Capital, Behavioral Economics, Econometrics and Chinese and Asian Economy.&nbsp;</div> <div>Please see <a href="/Upload/File/2017/9/2017093010393967.pdf"><span style="color: rgb(255, 0, 0);">Prof. Yi's CV</span></a> for more information.</div>	期数	“WISE-SOE”高级经济学系列讲座2017秋第二讲（总第386讲）

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