Internal Credit and External Blame: Self-Attribution in Operations and Supply Chain Performance
| 主讲人 |
Jing Wu |
简介 |
<p>Operations and supply chain management (OM-SCM) has gained increasing attention from both the public and corporate leaders amid rising global trade uncertainty. This study examines self-attribution tendencies in OM-SCM performance evaluations, where managers credit strong performance to internal factors (``internal credit") and blame poor performance on external factors (``external blame"). Large language models (LLaMA-3.1-8B-Instruct) are fine-tuned to analyze Q\&A transcripts from earnings calls and construct a firm-level measure of OM-SCM self-attribution. Empirical analysis reveals a consistent pattern of OM-SCM self-attribution: internal credit for intra-organizational coordination, and external blame directed at supply chain partners or macroeconomic conditions. Self-attribution is especially prevalent among larger firms, those led by experienced managers, and those with lower operational efficiency or supply chain risk. Unlike in finance and strategy domains, OM-SCM self-attribution appears to be constructive: firms with higher self-attribution tendencies show improved aggregate efficiency metrics such as production efficiency and sales turnover in the subsequent period. These improvements are linked to favorable market responses and active operational adjustments, including the replacement of underperforming suppliers, retention of high-performing ones, and more confident managerial engagement in OM-SCM discussions. OM-SCM self-attribution functions less as a blame-shifting mechanism and more as a tool for expectation management, reflecting managerial commitment to addressing operational challenges. Recognizing and interpreting this behavior helps both managers and investors better anticipate future operational actions.</p>
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| 时间 |
2025-09-29 (Monday) 16:40-18:10 |
地点 |
Room N303, Economics Building |
| 讲座语言 |
English |
主办单位 |
厦门大学社科处、厦门大学经济学院、王亚南经济研究院、邹至庄经济研究院 |
| 承办单位 |
厦门大学经济学院金融系 |
类型 |
系列讲座 |
| 联系人信息 |
陈老师 xiaohongchen@xmu.edu.cn |
主持人 |
Ming Gu |
| 专题网站 |
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专题 |
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| 主讲人简介 |
<p><span style="font-family: Arial;">Professor Jing Wu is a Professor in the Department of Decisions, Operations, and Technology at the Chinese University of Hong Kong (CUHK) Business School. He is the Director of the Master of Science Programme in Business Analytics, the Director of Centre of Cyber Logistics, and the Associate Director of the Asian Institute of Supply Chains & Logistics. His academic credentials include a PhD in operations management (with a minor in economics and finance) and an MBA from the University of Chicago Booth School of Business.</span></p>
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<div><span style="font-family: Arial;">Professor Wu's research focuses on global supply chain management, the operations-finance interface, sustainable operations, and business intelligence. His papers have been published in leading academic journals such as Management Science, Manufacturing & Service Operations Management, and Information Systems Research. He also serves as an Associate Editor for Manufacturing & Service Operations Management (UTD 24) and a Senior Editor for Production and Operations Management (UTD 24).</span></div> |
期数 |
厦门大学人文社会科学至善大讲堂暨金融名家论坛2025-2026学年秋季学期第1讲（总第84讲） |
